Heippa mobile app does not require registration, or require you to provide any identifiable personal contact information. The service has been designed to protect your privacy and to provide a safe channel for communication with a nickname.
When you install the application and start using it, you are asked to enter a nickname. If you wish to remain anonymous do not use a nickname, which can be associated to you.
The application contacts servers used by Heippa and your device is assigned an unique user id, which connects your device to your user account.The identifier is locked to the device you use and cannot be transferred to another device. Therefore, the application and the content you have generated cannot be transferred to another device. If you install the application to another device your nickname, message history, and stored favourites will not be transferred and Heippa administration cannot restore them.
Beyond the device identifier, the mobile app does not collect personal data with the intention to identify to unique users personally.
Message and voice communication is protected by data encryption. The voice calls are not recorded or stored by Heippa administration. Chat history remains accessible on both your and your mentor’s device and on the servers needed for the message content relay.
Please keep in mind that the mentors are acting on their own behalf. Heippa administration does not monitor any communication and is not responsible for the relationship you establish in the application. Do not provide any confidential information information if you do not trust the other party.
In order to function as intended, the application will require the access to the following phone features
4.1 User Account
The following data will be stored on the servers in association of your user account:
You can additionally provide the following optional data:
4.2. Transactional technical data
Heippa administration and Mesensei Oy, the company owning the service, uses the data collected and described in the section 4 to provide you with the service. Additionally the data can be used for the development of products and services, for scientific and academic study and statistical analysis.
The uniques identifier of your device can be used to target the mobile application with push notifications. The communication can include, but is not restricted to event information, personalised recommendations, customer relations communication, marketing, feedback, research, etc.
The service provider is Mesensei Oy (FI27838022), Ensi Linja 1, 00530, Helsinki, Finland. To find out more about your rights or privacy, please contact the Customer Support at firstname.lastname@example.org